CLIENT TESTIMONIALS

"Sue and I first worked together 5 years ago and I consider her an incredibly valuable partner who I can work with one on one or add to my existing team as needed. Sue's work has included a variety of high level human resources and organizational development initiatives as well as hands on direct response projects. Regardless of what she is doing - she is one of the most professional people I have worked with in my career."

"She listens carefully, thinks strategically and is absolutely committed to results. Sue has excellent judgment and is highly innovative often thinking beyond the parameters of the original assignment. I have tried to recruit her full time more than once which I think is the ultimate endorsement!"

Paula Roberts
Executive Vice President
Plan International Canada


"It’s always a pleasure working with Sue Austin as she offers seasoned strategic thinking as a foundation to every Marketing engagement which provides a framework to support results-driven objectives. It’s unique to find a partner who has the clarity and ability of offering both the strategic direction and execution excellence to solve a Client need."

Ann Gronow
President
CVM Marketing Inc.


“I highly recommend Sue Austin as an executive coach and mentor. Her unique ability to recognize, understand and explain complex business relationships has revolutionized my thinking and most importantly, my actions. Sue's coaching has been very useful throughout my years in business. With her direction I have learned to identify the barriers and key performance issues that have been holding me back."

"Sue’s solid foundation in business coupled with her innate ability to relate to and influence people, are the conduit to her success. Her upbeat candor, willingness to listen and sensible style have helped me to be a more successful leader. Through insightful questions and the use of real life examples, working with Sue has been an invaluable experience…one that will be with me forever!”

Debra Ambrose
Senior Vice President, National Sales and Marketing
Aviva Canada Inc.


"Smart, insightful, dynamic and patient Sue plays the part of a true coach. She provides the structure, tools and support to get you where you want to go, but at the same time ensures you are doing the work, finding your way and producing the results that you want and need. The results are true clarity of understanding, strongly embedded skills that get you to your goal, and a sense of true self achievement. A real pleasure."

Principal
Consulting Industry


Sue is an engaging and strategic thought leader who effectively leverages her senior management experiences and skills. Her approach includes a high level of energy and enthusiasm, creating the roadmap for the people that are mentored by her to achieve their personal goals.

Rob McClean
VP & GM, Global Commercial Card, Canada
Amex Bank of Canada


"Sue Austin is an exceptional coach. She has been a great support to me in the past and possesses the leadership experience and strategic discipline to help you take your career to the next level."

Denise Pickett










"In Sue's capacity as Senior Partner at OgilvyOne her role was to lead an integrated account team, I reported to her as the Interactive Account Director on the American Express business. The interactive team worked separately from the rest of the team and the need for integration was recognized by Sue. One of her initiatives involved an offsite team building workshop. To this day, it is the best format I have experienced for team building. We came out of that day with a much deeper understanding of each other, our respective strengths which were different and how we could build on those unique strengths to build the business."

"Not only did we work better as a team, but also we were having fun working together. So much so that Sue and I still work together whenever we have the chance."

Dennis J. Welsh
President
Think Interactive

"We engaged Sue Austin to coach one of our high value employees. With her combination of professional coaching skills and personal approach, Sue was able to help the individual with a specific goal oriented work plan and we saw immediate results. Not only was this high value employee more effective, they developed a renewed enthusiasm for their role."

"The result was a more productive team and an employee with a renewed enthusiasm."

"In conversation with the individual, they are still applying the lessons learned from the time they spent with Sue as their coach."
"Engaging Sue Austin to coach one of our high value employees was one of the best decisions we could have made. Not only did we see an improvement in team and individual morale, we saw improved business results. Sue was able to work with my goals as a manager in combination with the personalized goals of the employee. It was a win:win for everyone involved and our employee is still applying the insights she gained."

"I would highly recommend Sue Austin as a coach and the coaching process overall not only for those who are underperforming but to help move high performers to the next level."

Janet Schoel
Director Donor Loyalty
SickKids Foundation